MindanaoToday.com | DSWD 10 opens lounge for aid-seekers’ comfort
CAGAYAN DE ORO CITY – The Department of Social Welfare and Development Field Office 10 (DSWD-10) opened on Friday, June 7, its newly-completed client’s lounge primarily for individuals seeking aid under the Assistance for Individuals in Crisis Situation (AICS).
With this, clients will no longer have to queue on the sidewalk of Father William Masterson Avenue to transact at a window–carved out from a concrete fence–because the lounge is situated immediately on the left side of the guardhouse at the entrance gate.
“As a welfare agency, it is our responsibility to prioritize the welfare of our clients, particularly those experiencing crisis situations,” said DSWD-10 Regional Director Ramel F. Jamen after the ribbon-cutting and blessing rites of the clients lounge facility.
Aside from tables and chairs, the lounge has an electronic Citizen’s Charter Kiosk, free wireless fidelity (WiFi) access, a television, medical clinic, a playpen with children’s books, a breastfeeding area, and a dining space with complimentary drinking water and coffee.
DSWD-10’s Ronald Ryan Cui and Salmah M. Basher, assistant regional directors for operations and administration, respectively, and Zosimo Butil, chief of the protective services division, joined Jamen in cutting the inaugural ribbon.
Father Nathaniel Lerio of Saint Francis Xavier Parish at Pueblo, Cagayan de Oro, led the inaugural prayer and blessing of the DSWD-10 Clients’ Lounge. MT
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