Mindanaotoday.com | ARTA heightens info officers’ awareness of red tape, EODB
CAGAYAN DE ORO CITY – Members of the Regional Association of Government Communicators (RAGCOM), together with the Anti-Red Tape Authority (ARTA), assembled to discuss essential information and policies mandated by the Anti-Red Tape Act and Republic Act 11032, or the ease of doing business in government offices, February 9.
Over 65 information officers from the national government and LGUs attended the event to make sure that the law is followed all the way down to the local level.
They were there to help digitize and streamline the current systems and procedures of government services.
President Rodrigo Duterte signed R.A. 11032, also known as the Ease of Doing Business and Efficient Government Services Delivery Act of 2018, into law in May.
“The primary function is to accept complaints against erring government employees and monitor compliance; mao gyud ning trabaho ni ARTA (that is ARTA’s job), so when we visit your offices, you will expect that we will be fulfilling the mandate of checking the Citizen’s Charter,” Dominic J. Sanchez, ARTA-10 regional field officer, said.
Telco companies also liked ARTA’s rules because Business One-Stop Shop (BOSS), which streamlined the process and made it easier to build telecommunications towers in the country, was put into place.
Sanchez also urges other offices to file a complaint against government agencies that violate the protocols of the Anti-Red Tape Act, which fights off the long queues in government offices, the cut-off system, noon breaks, fixers, and processes that are not included in the Citizen’s Charter. (GKND | PIA-10)
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