Mindanaotoday.com | CWC expands payment options via ECPay partnership
CAMIGUIN – Enhancing customer convenience, the Camiguin Water Company (CWC) announces its strategic collaboration with Electronic Commerce Payments, Inc. (ECPay), a subsidiary of Globe Telecom, Inc. in facilitating a new mobile payment option through GCash, a trusted mobile remittance platform.
Launched in October 2023, the partnership is a proactive move by CWC to extend more accessible and modernized payment methods to its clientele. With about 6,500 active connections (as of September 2023), this initiative aims to streamline and simplify the bill payment process for CWC customers.
CWC General Manager Jonathan Sarsonas expressed the significance of this collaboration, saying, “CWC’s partnership with ECPay can provide an additional way where our customers can transact with the company in the comfort and safety of their homes.”
The integration of GCash into CWC’s payment options aligns with the company’s commitment to continuously improve the customer experience. This move enables consumers to settle their water bills conveniently using their mobile devices, ensuring a seamless and efficient transaction process.
Through ECPay, Sarsonas said CWC will onboard other payment centers to accommodate the preferences of customers, such as Cebuana Lhuillier and Palawan, as collection partners.
While embracing digital advancements, CWC maintains its dedication to customer service. Customers are still encouraged to settle overdue bills directly at the CWC main office during office hours from Mondays to Saturdays, 8:00 a.m. to 5:00 p.m.
This initiative exemplifies CWC’s constant dedication to offering its clients cutting-edge solutions, merging technological progress with the timeless values of reliability and customer satisfaction. CWC anticipates a more simplified and client-focused approach to water bill payments as the GCash cooperation develops. (RTP/PIA-10/Camiguin)
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