PhilHealth-10 strengthens services to members in Ozamiz
By : Mindanao Today/02:16:27pm 11/26/2021
PhilHealth-10 Regional Vice President Delio A. Aseron. (SMRN | PIA-10 | Misamis Occidental)
OZAMIZ CITY – PhilHealth-10 assured members in Ozamiz that they continue their mandate to give social insurance to all Filipinos in times of emergency or when loved ones get sick or hospitalized.
In his visit to the Local Health Insurance Office in Ozamiz City, PhilHealth-10 Regional Vice President Delio A. Aseron said they are pursuing a unique plan of action which is centered on communication, driver excellence and pro-active assistance.
“Communication, because we value giving the right information not only to our members but also to all the Philhealth staff who are well versed with Philhealth policy. Driver excellence, we want the people to feel that they are being taken care of but still to continue to improve our services and lastly over pro-active assistance. Let’s do the extra mile to provide quality service and do what is needed,” he said.
Aseron presented the Covid-19 benefits from PhilHealth to include Covid-19 testing package at P3,409. If confined with pneumonia and Covid-19 positive, the mild case rates for pneumonia starts at P43,000 to be deducted from total bill up to P786,000 for critical pneumonia due to Covid.
Aseron assured members that all of the contributions are carefully studied and kept so that all claims are properly addressed.
As to Universal Health Care, Aseron said each member will be assigned to a private care provider and/or LGU providers to avail benefits such as check-up, urinalysis, complete blood count (CBC), diagnostic procedures and take-home medicines.
Due to the pandemic, an additional 54 to the 90 sessions, a total of 144 sessions for dialysis patients, will be covered by PhilHealth.
“If we are going to check how much Philhealth is providing to dialysis patients, the session cost P2,600 multiply by 144 sessions that is P374, 400 that’s how big our help to these patients which comes from each member's contribution,” the vice president said.
PhilHealth also launched a virtual front desk, an alternative option for members no longer needing to physically visit the office. PhilHealth also has other venues like call center, social media accounts and official email firstname.lastname@example.org.
“The pandemic is not yet over, let’s take care of ourselves. It is very important for us to be a member of Philhealth because we will never know when will get sick or get into an accident and also it is important that our information is registered to our Philhealth database so that if in case we will get sick and hospitalized, there will be automatic deduction and less hassle while availing the services,” he added. (SMRN | PIA-10 | Misamis Occidental)